



Car Dealers get up close and personal with their customers while extending their market beyond traditional geographical boundaries. Market leaders in internet car sales have realized the power of the internet and have fostered relationships and gained trust with customers who do not have the time or are unable to visit the dealership. Many dealerships have discovered markets hundreds of kilometers from their location some even in other provinces.
"How do car dealers develop strong relationship with online customers?"
e-Dealer customers lead the way by taking advantage of DMTS technology that allows them to provide personal web pages and custom video in response to customer inquiries. This is DMTS technology that is exclusive to e-Dealer. How does it work?
The Personal Online Experience ™ is easy to use technology that car dealerships sales staff or designate staff can learn to use in just one sitting. The technology allows the user to respond to a customer inquiry by creating a personal web page with a link to custom video created by the user. The Personal Online Experience ™ allows the sale agent to correspond with the online customer and answer their questions with a video. The DMTS Personal Online Experience technology is seamless, post, convert, and host the video with little effort, all in one interface in 30 minutes or less. The user can create a message and personally address the customer.
The Personal Online Experience ™ has permitted sales agents to cultivate a intimate relationship with their online customers; gaining a level of trust that was difficult to achieve before this advance technology was introduced .